Frequently Asked Questions
Everything you need to know about your Arace Tech experience.
What is the standard shipping time for electronics?
We typically process orders within 24 hours. Standard domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Do your products come with a warranty?
Yes, all Arace Tech devices include a comprehensive 12-month manufacturer warranty covering any functional defects or hardware failures under normal use.
What is your return policy for opened items?
We offer a 30-day return window. If the item is opened, it must be returned with all original packaging and accessories to be eligible for a full refund or exchange.
Are your tech products compatible with international voltage?
Most of our electronics are dual-voltage (110V-240V). However, we recommend checking the specific product description or contacting support to ensure compatibility with your region's power standards.
How can I track my order status?
Once your order is shipped, you will receive an email confirmation containing a tracking number and a link to our real-time tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, Amex), PayPal, Apple Pay, and secure cryptocurrency payments for select high-end components.